One issue that often gets overlooked when opening a float center is what needs to happen during your transitions (the time between the floats). Of course you need to leave enough time to make sure the salt solution has enough time to be adequately filtered, but beyond that how much time is necessary?
There are several factors that come into play:
1) How many tanks, pods, rooms do you have to reset?
When you get into a rhythym with what it takes to reset rooms, it will take 5 to 7 minutes per float suite. Unless of course something particularly messy happens, which case it could definitely take MORE time.
2) How long is the actual float? Is your 60 minute float actually 60 minutes or is it 40 minutes because you are buffering shower time? Is your 90 minute float 90 minutes of 70 minutes? There are only so many hours, minutes and seconds in each day, so you have to account for shower time. Most clients take 10 to 15 minutes to exit the float suite after a session, but occasionally people have taken 30 to 60 minutes to shower and return to the lobby! If you only leave 30 minutes between floats it will be IMPOSSIBLE to stay on schedule and provide the best service possible to your floaters.
3) Your reset standards: Do you clean the whole suite between each float or do you just swap the towels and float supply goodies? If you don't clean the showers between clients you will save time, but your float suite start to look like a gym locker room at the end of the day.
4) Your set up: How you set up your float suites can make or break you in terms of clean up times. How many salty steps do your clients take to get to the shower? What do they have to touch along the way? Each additional drop of salt water or salty handle adds precious seconds to your reset protocol. Over the course of a month just ONE extra minute per transition adds up quickly: 6 transitions/day X 4 Float Rooms X 26 days in a month is 624 minutes! What else could you do with those 624 minutes?!
5) The amount of interaction you would like to have with your Float Family. During transitions, you will have critical interaction time with your floaters, since almost everyone is new to floating many people have questions and are curious to learn more. You may also need to process payments, explain packages, assist scheduling future appointments, greet new customers and the list goes on. You want to make sure you have time to help people and build relationships.
There is no one size fits all schedule solution for every float center. We have 4 float rooms running on the same schedule and we have a full hour in between floats. That may sound like a lot of time, but to reset each float suite to our standards, interact with our amazing floaters and give ourselves some wiggle room for any unexpected surprises we rarely have more than 10 "extra" minutes during our transitions. If we do have any extra time it is definitely devoted to discussing interesting books, talks, podcasts and new ideas that have captivated us! It is the interactions that we get to have in those "extra minutes" that are the best part of our days. Our float family is awesome and we couldn't imagine trying to run our center any other way.
Image courtesy of jesadaphorn at FreeDigitalPhotos.net
-Lindsay Reinhardt, Anicca Float Club, Inc. 2016 ©