- We require for 24 hours notice to cancel float appointments.
- If you have more than 2 rooms scheduled at the same time we require 48 hours notice.
- If we do not pick up the phone, leave a voicemail OR text us at 630-854-7385
- If you are contacting us outside of normal business hours email firstname.lastname@example.org
- If you NO SHOW/NO CALL we will assess a $40 fee or redeem a float from your account as we have lost the opportunity to get another client floating and we cannot get that time back.
- If you Late Cancel more than once, we reserve the right to assess a $40 late cancel fee or redeem a float from your account.
Please respect our time as we will always respect yours. Thank you! :)